ECP University, brought to you by Essilor of America, fills the need of affordable, comprehensive, accessible, and effective training for eye care practices. ECP University helps doctors, practice owners, and managers grow their people and their practice with training solutions across staff roles and experience levels.
Get started either through annual subscription in ECP University Online or by enrolling key staff in the Dispensary Manager Program.
A variety of annual subscription options are available through ECP University Online.
When you initially subscribe, your practice receives a student kit containing an ABO exam preparation guide and materials to go with the New Dispenser Quick Start program. Each staff member will have access to our entire catalog of over 90 courses designed for various practice roles and experience levels. For your convenience, they are grouped in the following programs:
- New Dispenser Quick Start: Designed for new optical staff or to cross-train existing staff into the dispensary. The combined format of 18 online courses and in-practice learning activities ensures knowledge and practical application are both achieved. Participant and coach workbooks included.
- Apollo for Advanced Dispensing Professionals: Built to enhance sales skills, product knowledge, and understanding of dispensary operations for more experienced staff. The online format incorporates pre-assessments so staff benefit from individualized training plans. Courses are shorter in duration to fit a busy dispenser’s day.
- 19 hours of Continuing Education (CE) Credits: CE credits available with the Apollo program (18 hours credit for ABOC and AOA-CPC and 1 hour credit for NCLC certifications).
- Front Desk Training: Equip your staff with the skills needed to present a professional image and competently handle day-to-day front desk operations. Course topics include: telephone etiquette, record-keeping, patient appointments, insurance, and more.
The Dispensary Manager Program is ECP University’s pinnacle offering. The program develops business operations skills advanced dispensers and managers need to profitably manage day-to-day retail operations. Dispensary Manager is a comprehensive 6 month course combining 3 separate classroom sessions, personalized coaching, project-based learning, and distance learning activities.
For more information, please contact your Essilor Integrated Independent Group Strategic Account Manager.